Question 1

What shredder brands does Emiss carry in Hong Kong?

Accepted Answer

Emiss is the authorised Hong Kong dealer for HSM (Made in Germany), Fellowes, and GBC shredders, covering home shredders, office shredders, auto-feed shredders, and professional-grade large shredders.

Question 2

隱密士代理哪些碎紙機品牌？

Accepted Answer

隱密士是香港授權經銷商，代理德國製造的 HSM、Fellowes 及 GBC 碎紙機，涵蓋家用碎紙機、辦公室碎紙機、全自動碎紙機及大型專業碎紙機。

Question 3

What is the difference between P-4 and P-5 security level shredders?

Accepted Answer

P-4 (cross-cut) shredders produce particles of around 4x30mm, suitable for most office use. P-5 (micro-cut) shredders produce much finer particles of around 2x15mm, ideal for confidential and GDPR-sensitive documents.

Question 4

Do HSM shredders come with a warranty in Hong Kong?

Accepted Answer

Yes. HSM shredders sold by Emiss come with a 1-year on-site warranty. HSM also guarantees spare parts availability for 5 years after purchase, and the Securio series features a lifetime warranty on cutting rollers.

Question 5

碎紙機保密等級有什麼分別？

Accepted Answer

碎紙機保密等級由 P-2 至 P-7。P-4（粒狀）適合一般辦公室文件；P-5（幼粒狀）適合機密文件，符合 GDPR 標準；P-6/P-7 屬政府及軍事級別最高保密等級。

Question 6

Does Emiss offer delivery in Hong Kong?

Accepted Answer

Yes, Emiss offers delivery across Hong Kong. You can order online and pay by credit card via Stripe, or contact us via WhatsApp at +852 9097 0685 to arrange your purchase.

Question 7

What is an auto-feed shredder and who should buy one?

Accepted Answer

An auto-feed shredder lets you load a stack of up to 100–500 sheets, close the lid, and walk away — it shreds automatically without you feeding sheets one by one. Ideal for busy offices that need to shred large volumes of documents securely and efficiently.

Question 8

HSM 碎紙機是德國製造嗎？

Accepted Answer

是的，HSM Securio 系列碎紙機 100% 在德國製造，榮獲藍天使環保認證，並符合 DIN 66399 / ISO/IEC 21964 國際保密標準。